Privacy & Cookie Policy
This Privacy & Cookie Policy explains how Galaxy Designs (“we”, “us”, or “our”) collects, uses, stores, and protects your information when you use our design services, websites, and communication platforms. We take privacy and security seriously and aim to handle your data lawfully, transparently, and with appropriate safeguards.
1. Who We Are (Data Controller)
Galaxy Designs operates premium design and digital asset services. For the purposes of data protection laws, Galaxy Designs is the data controller of the personal data collected through our Services.
If you have any questions about this Policy or how we process your data, you can contact us at:
Email: info@teamgalaxy.net
2. Information We Collect
We collect information to provide, protect, and improve our Services. The main categories of data are:
| Data Category | Examples of Data Collected |
|---|---|
| 2.1. Client & Account Data | Information you provide during onboarding or project requests, such as name, email address, company details, and project preferences. |
| 2.2. Transaction Data | Order details, invoice history, and limited payment-related metadata. Actual payment details are processed directly and securely by third-party payment providers; we do not store full card numbers on our own servers. |
| 2.3. Project & Communication Data | Content you voluntarily share, including project briefs, feedback, Discord ticketing communications, and direct emails. |
| 2.4. Technical & Usage Data | Device and connection information (browser type, OS), IP address, and usage patterns collected via analytics tools to help us understand and improve how our website performs. |
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and personalize our design services and platform.
- To process invoices, provide purchased assets, and deliver digital files.
- To communicate with you regarding project updates, revisions, or important notices.
- To improve and optimize our Services, including debugging and performance monitoring.
- To comply with legal obligations and enforce our terms and policies.
4. Legal Bases for Processing
Where data protection law (such as the GDPR in the EEA/UK) applies, we rely on one or more of the following legal bases:
- Contract: Processing is necessary to provide the design services you request.
- Legitimate Interests: Such as improving Services, securing our systems, and running analytics.
- Consent: For certain optional features, we rely on your consent, which you may withdraw at any time.
- Legal Obligation: To comply with applicable laws, regulations, and lawful requests.
5. Cookies & Similar Technologies
Our website uses cookies and similar technologies to ensure basic functionality and to help us understand how users interact with our site.
You can review or adjust your cookie choices by changing settings in your browser or device at any time. Disabling essential cookies may affect site performance.
6. Third-Party Services & Data Processors
We work with trusted third-party service providers who process personal data on our behalf and only according to our instructions. These include:
- Hosting and deployment platforms (e.g., Vercel, GitHub Pages).
- Backend and database services for forms and contacts.
- Payment Providers to securely process invoices.
- Communication platforms (e.g., Discord) for client onboarding and ticketing.
We do not sell or rent your personal data to third parties.
7. Data Retention & Security
We retain personal data only for as long as reasonably necessary to provide our Services, comply with legal/accounting obligations, or resolve disputes.
We implement technical and organizational measures designed to protect your data against unauthorized access, loss, or alteration, including the use of secure transport protocols (HTTPS).
8. Your Rights
Depending on your country or region, you may have rights regarding your personal data, including the right to Access, Rectification, Erasure, Restriction, Portability, and the right to Object or Withdraw Consent.
To exercise any of these rights, contact us at info@teamgalaxy.net.
9. Contact Us
If you have any questions, concerns, or requests regarding this Policy, you can contact us at:
- Email: info@teamgalaxy.net